ts555 Privacy Policy — Your Information Is Completely Safe

1.1 Information You Provide Directly

When you create an account on ts555, we collect the following information:

• Full name (as shown on your national identity card)
• Date of birth (for age verification — only those aged 21 or above may register)
• Mobile number (for account verification and transaction confirmation)
• Email address (for communication and security notifications)
• Password (stored in encrypted form, never readable in plain text)
• Payment method details (mobile wallet number for bKash, Nagad, Rocket or Upay)

1.2 Automatically Collected Information

When you use the ts555 platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Time and date of access
• Pages visited and session duration
• Cookie data and local storage information
• Transaction history and gaming activity logs

1.3 Identity Verification Information (KYC)

To secure transactions and prevent fraud, in certain circumstances we may request the following documents:

• National identity card (NID) or a copy of your passport
• Bank statement or proof of payment method
• Proof of address document (where applicable)

These documents are used solely for identity verification purposes and are stored securely in encrypted form.

ts555 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

To operate our services smoothly we work with trusted service providers, including: payment processing partners (bKash, Nagad, Rocket, Upay), game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft and others), and cybersecurity service providers. These partners have access only to relevant information and may not use it beyond their own designated tasks.

3.2 Legal Obligations

To meet legal requirements — such as court orders, government investigations or other legal processes — your information may be disclosed in accordance with applicable law. Such disclosure is beyond our control and we will endeavour to notify you where possible.

3.3 Business Changes

If ts555 undergoes a merger, acquisition or transfer of business assets, your information may be transferred to the new entity. In such cases we will notify you in advance and the new party will be obligated to maintain the same privacy standards.

3.4 Responsible Gaming Support

To help address gambling addiction, where necessary and with your consent, we may share relevant information with responsible gaming support organisations.

ts555 has implemented industry-standard technical and organisational measures to protect your personal information:

5.1 Technical Security

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is stored
• Firewall and Intrusion Detection: To detect and prevent unauthorised access
• Regular Security Audits: Periodic security testing conducted by third-party experts
• Two-Step Verification: Additional verification for suspicious logins or transactions

5.2 Organisational Security

• Access to information is restricted to only those staff members who need it
• Regular privacy and security training for staff
• A rapid response plan in the event of a data breach
• Confidentiality agreements with third-party partners

5.3 Steps Taken in Case of a Data Breach

If a data breach occurs that may affect your personal information, we will notify you by email as quickly as possible and provide details about the nature of the incident, its potential impact, and the steps we are taking.

As a user of ts555, you have the following rights regarding your personal information:

7.1 Right of Access

You may request a copy of the information we hold about you at any time. After verifying your request, we will provide the relevant information to you by email.

7.2 Right of Rectification

If your account contains any incorrect or incomplete information, you may request a correction by going to your account settings or by contacting our customer support.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, this right may be limited with respect to information related to legal obligations, transaction records and account security.

7.4 Right to Object to Processing

You may object to marketing communications at any time. Contact us by email or change your notification preferences from your account settings.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us by email: [email protected] — we will generally respond to your request within 30 days.

ts555 may update this privacy policy from time to time. If any significant changes are made, we will inform you in the following ways:

• A prominent notice will be displayed on the website
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of the page will be changed

Continuing to use ts555 after any changes are made will be considered as your consent to the updated Privacy Policy. If you do not agree with the updated policy, you may request to close your account.